Emergency Dial 9-1-1

How We Respond

How We Respond

As a combination department, we strive to have four career Firefighter/Paramedics on duty, 24 hours a day, 7 days a week to help supplement our volunteer members. Additionally, to accommodate busy and varying lifestyles, our volunteers are on-call at all times – 24 hours a day, 7 days a week which enables volunteers to respond when they are available in the area of our first due.

The OPVFD is dispatched through the Worcester Central Communication Center, maintained by the Worcester County Emergency Services department at the government building in Snow Hill. Utilizing an enhanced 911 system (E-911), dispatchers alert the volunteers via pagers with voice and tone capability, as well as through Chief Mobile–a phone app that sends incident details and location information directly to our responders’ mobile devices. This app also allows two-way communications where each responder can indicate which station they are responding.

Upon being dispatched, volunteers respond to one of two stations in our community, man the appropriate apparatus, and respond to the scene. Chief officers typically respond directly to the scene. Fire Police Officers respond to the appropriate intersections or incident scene to control traffic for responding apparatus.
We respond to hazardous materials spills, leaks and releases under a ‘first responder’ level of operations. This means that we investigate the hazard within the limitations of our training and capabilities and call upon the resources of a qualified HazMat Response Team as needed.

The Ocean Pines Volunteer Fire Department knows the importance of being prepared to respond to any emergency that may arise. Despite limited funding, we regularly invest in the latest and greatest fire, rescue and emergency medical tools available including: EVO3 Cordless Holmatro Rescue tools, Thermal Imaging Cameras, LUCAS – Chest Compression Systems and more.

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